Office Policies

Office Hours

Monday - Thursday: 8am - 5pm

How are Appointments Scheduled?

Please call our office at (269) 323-8016 to schedule a dental appointment for your child. We try our best to accommodate you and your child’s schedule as much as possible. Please contact our office at least 48 hours in advance if you need to cancel or change your child’s appointment. This will allow us to accommodate another child who may be in need of urgent care. We reserve the right to discontinue dental care for those patients who repeatedly cancel or fail to keep appointments.

Legal Consent for Treatment

If your child is being accompanied by someone other than a parent, Michigan Law requires our office to obtain legal consent to treat you child. A parent or legal guardian must provide necessary legal consent for treatment or provide a document giving us permission to treat.

Emergencies

If your child is in discomfort during regular office hours, we will try to see him or her immediately. If an emergency should occur after office hours, call our office to get the best way to reach Dr. Jody or Dr. Jackie, who will return your call as soon as possible. We will make every attempt to make the child comfortable and provide treatment as soon as possible.

Insurance

We directly participate with Delta Dental of Michigan and Blue Cross Blue Shield of Michigan and work with all other insurance carriers as a non-participating provider. Regardless, you can still use your insurance at our office. We will complete and file all of the billing and paperwork necessary to maximize your insurance benefits even if we’re considered out-of-network. We make every effort to be sure our patients can afford the dental care they need and accept personal checks, cash, and credit cards for the payment of co-pays and charges not covered by your dental insurance. We also offer financing for approved patients through Care Credit. Click on the link below to learn more about Care Credit.